Updated May 25, 2020: TSE, TSE-OK and WHK are taking proactive steps to address the COVID-19 Pandemic as well as concerns expressed by you, our valued customers, vendors and employees.
Safety In the Workplace
First and foremost, we want to maintain a safe workplace and adopt practices protecting the health of employees, customers, visitors and others. We ask all employees to cooperate in taking steps to reduce the transmission of communicable diseases in the workplace. Employees are reminded of the following:
- STAY HOME WHEN YOU ARE SICK!
- Maintain a safe social distance of at least 6 feet at all times
- Wash your hands frequently with warm, soapy water for at least 20 seconds.
- Use hand sanitizer when available.
- Refrain from shaking hands.
- Cover your mouth whenever you sneeze or cough.
- Avoid people who are sick with respiratory symptoms.
- Clean frequently touched surfaces with disinfectant wipes or sprays.
Business Continuity Plan & Checklist for Pandemic
Production continues at TSE. We are considered "Essential Critical Manufacturing" by the U.S. Dept. of Homeland Security. We have not shut down and have no intention of doing so. (Click Here to View/Download Letter from TSE President Rick Klingel Confirming TSE's Status as "Essential Critical Infrastructure Manufacturer/Supplier")
The U.S. Dept. of Homeland Security's "Memorandum on Identification of Essential Critical Infrastructure Workers During Covid-19 Response" dated March 19, 2020, defines "Critical Manufacturing" as workers necessary for the manufacturing of materials and products needed for medical supply chains, chemical manufacturing, workers at chemical manufacturing plants, workers in laboratories, workers at distribution facilities, workers supporting safe transportation of chemicals, and workers supporting the operation and maintenance of facilities whose work cannot be done remotely and requires the presence of highly trained personnel to ensure safe operations. This definition clearly includes TSE, TSE-OK and WHK BioSystems.
Customers with questions are encouraged to communicate with their usual Customer Service contact, who is ready to assist them. Employees are encouraged to contact any HR Representative with questions or concerns.
In order to help prevent the possible spread of the coronavirus, many of our Administrative personnel are telecommuting from home. They have full telephonic and network access, just as though they were in their own offices at headquarters.
TSE has activated its Business Continuity Plan & Checklist for Pandemic. This comprehensive plan addresses steps we are taking across all of our Divisions to maintain all necessary functions of management, production, inventory, communications, IT, and shipping in the face of a pandemic. The Plan is flexible and will be modified and adjusted as necessary to respond to changing conditions in real time.
TSE's top management team holds a meeting every morning to share the latest information on the coronavirus, to get status reports from all of our Divisions, and to address all issues that require attention. These meetings will continue as long as this challenge exists.
Customers with pending orders who are unable to accept deliveries are urged to contact their Customer Service Representative and inform them of this fact. Many carriers have advised us that they do not have the facilities to warehouse such orders, and that these shipments will be returned to us. In such cases, the Customer will be responsible for the wasted round-trip freight charges, which will be added to your invoice.
Finally, let's all remember that we have overcome challenges far greater than this in the past and will overcome this one as well. Thank you for your business and your confidence in TSE!
Please Click Here to View/Download a Letter from Our President, Rick Klingel Confirming TSE's Status as Essential Critical Infrastructure Manufacturer/Supplier